Your first Appointment
New clients
- Please arrive 5-10 minutes earlier than your appointment time to complete any information needed with our front desk. You can also download and fill out the new client form prior to your appointment.
- To help ensure the safety of your pet, other pets, and our staff, please make sure that your pet is either on a leash or in a carrier.
- If your pet has been seen by a veterinarian in another hospital, please bring any medical and vaccine history to your appointment. If you do not have the history, please bring the name and phone number of the hospital and we will try to obtain the history during your appointment.
- Please bring a list of any medications, including the prescribed dosages, that your pet is currently taking.
- If you have a new puppy or kitten, please bring a stool sample. This will be used for an intestinal parasite screen.
- Let us know if you will require any assistance with moving your pet from your car to our office. We will happily assist you.
What to expect at your appointment
Our office visit is $65.
- We see patients by appointment only, no walk-ins.
- Upon arrival check in at the front desk, our staff will direct you to the first available exam room.
- A veterinary technician will join you to get a verbal history of your pet's health and the reason for the appointment.
- The technician will take your pet to our treatment area where the veterinarian will review the medical history and reason for the visit, and provide an examination.
- When the exam is complete and the veterinarian has a diagnosis, they will join you to discuss the details.
- The veterinarian will create a comprehensive treatment plan to be reviewed with you by the technician. Treatment will only be provided with owner approval.
- If a follow-up appointment is needed, we will help you schedule that before you leave. For surgeries, a non-refundable deposit fee of $100 will be collected the day you schedule. This fee will be deducted from the total surgical bill.
- When your appointment is complete, payment is collected by either the technician or the staff at the front desk.
Your pet's health is our biggest concern, feel free to call us with any questions or concerns you may have.
While we do our best to make sure all of our patients are seen on time, there may occasionally be unexpected delays due to an emergency or for a patient that needs a little more time. Please accept our apologies should this occur, and understand that the same dedication and courtesy will be provided to your pet should they ever need it.
*Our hospital does not offer overnight hospitalization and our staff is not available outside of regular hours to attend to hospitalized animals. If you need overnight care, please visit BluePearl Pet Hospital
13034 W Rancho Santa Fe Blvd Ste. 101 Avondale, AZ 85392
623-385-4555
